By Professional Training Program
Questions for Support Meeting Post Grad September. 2019:
Class of 2018 (grad April 2019)
Forum:
Honestly, keeping up with
Submitted by Pierce Gonzalez on Thu, May 29, 2025, 5:14am
Honestly, keeping up with customer expectations in ecommerce is a whole challenge on its own. Fast replies, solving issues without 10 back-and-forth emails, and not losing your mind in the process – that’s the dream, right? I remember hitting a wall trying to juggle support myself until I came across some ecommerce support services that actually made a difference. Since I started working with this team, my stress level dropped and customer reviews improved. It didn’t feel like outsourcing – more like having an invisible extension of my own team.
